We firmly believe in offering both choice and excellent value for money, which is why we’ve invested in an outstanding selection of luxury serviced apartments in different locations across Newbury. You can choose to be in the centre of town or the outer fringes. We make sure every apartment is maintained to the highest possible standard (we don’t manage other people’s stock) and our team is on call to help with any issues you may have, from broadband queries to just wanting to know where the best places to eat are in Newbury.
Our serviced apartments in Newbury are carefully selected for location ensuring good access to the town centre and to work places such as Vodafone, Ericsson and other international companies. Phoenix Apartments is one of the largest serviced apartment providers in Newbury, so your booking and satisfaction is of paramount importance to us, in fact much of our business is generated by word of mouth so really it’s essential your experience of Phoenix Apartments is as good as possible.
To make your next enquiry why not phone one of our team or email your requirements today.
At Phoenix Apartments we have carefully selected our luxury apartments for both quality and location. We know it’s important to be close to work, the town centre and all amenities plus, of course, the train station, bus routes and within easy access of the M4.
If you work for Vodafone, Ericsson, Bayer or any company based in Newbury we can advise on the best travel arranegments and routes to use for work. We clearly show you where each apartment is based so you can chose, subject to availability, the best location for your requirements.
FREQUENTLY ASKED QUESTIONS
What is a serviced Apartment?
It is a fully furnished apartment available for short term or longer stays for both business and leisure travellers. It is an alternative to staying in a hotel room and offers more flexibility, space and freedom. It is a home from home.
Can I view the apartment before booking?
Yes, we recommend that you view your apartment prior to booking, however if this is not convenient or possible, we can provide photos of the apartment. If the apartment is occupied we may show you an apartment of similar standard.
Do I need bedding or towels?
We provide all towels and bedding for your stay.
Can I bring pets with me?
Regrettably we do not allow pets.
Can I get a discount for longer stays?
Depending on length of stay and availability we maybe able to offer discounts on your stay.
Can I stay for 1 or 2 nights?
Unfortunately we have a minimum booking policy of 14 nights.
How do I check in and what time can I check in?
One of our friendly team members will greet you at the property, show you around, hand over the keys and answer any questions that you may have.Check-in is normally from 2.30pm. Special arrangements can be made if an earlier time is required.
Do you charge VAT?
We do (the current rate is 20%) and after 28 days of continuous booking with us the rate drops to 4%.
What is the minimum and maximum length of stay?
Bookings can be from 14 nights up to a year (or longer if required).
What time do I checkout?
Check out time is usually by 10am. Special arrangements can be made if a later time is required.
What is a welcome pack?
On your arrival we provide a small welcome pack of goodies, including tea, coffee, milk, sugar plus a few welcome luxuries to help get your stay underway.
How do I pay for my apartment?
Credit cards and debit cards, Cheques, PayPal, cash or Bank transfer.