Phoenix Serviced Apartments - Newbury.

Use of Cookies


We use a feature of your internet browser called a ‘cookie’ on our website. We do not use ‘cookies’ to retrieve personal information about you from your computer.

What is a cookie?

A ‘cookie’ is a very small piece of information in the form of a text file placed on your computer hard drive by lots of the websites that you visit. ‘Cookies’ allow us to help you get the best out of your visit to the website and improve your user experience, for instance by remembering that you have visited before. They can also be used to make sure that the advertising you see is relevant to you, although we do not use cookies in this way at Phoenix Apartments LTD.

For further information about ‘cookies’ please visit

In this policy we have used the following categories of ‘cookies’ 

• Performance

• Functionality

This categorisation has been defined by The International Chamber Of Commerce (UK).

How does Phoenix Apartments LTD use ‘cookies’ at

Our ‘cookies’ are used to store basic information, like your user identification. They do not store password or credit card information.

Performance cookies

‘Cookies’ are used to provide aggregated statistics on visitors to our websites and their browsing behaviour. This enables us to order the site to make customers’ journeys easier, and if necessary make improvements. The data is aggregated and anonymised, which means we cannot identify you as an individual.

We use google Analytics to carry out analytical functions on our site. You can view their privacy policy here

Cookie Maintenance

You can set your browser to accept or reject all specific ‘cookies’.  You can also set your browser to alert you each time a ‘cookie’ is presented to your computer.  You can delete ‘cookies’ that have been stored on your computer but remember, if you prevent us from placing ‘cookies’ on your computer during your visit, or you subsequently delete a ‘cookie’ that has been placed, it will not be possible for you  to use our website effectively.

By disabling your ‘cookies’ from the browser settings, you will be restricting the ‘cookies’ that Phoenix Apartments LTD uses to manage its website and this will have an impact on how the website will function.  This will apply to all websites once ‘cookies’ are disabled via your browser settings and not only Phoenix Apartments LTD websites.

If you would like to restrict or block ‘cookies’ that are set by us and other websites, you can do this through your web browser settings. Instructions for how to do this for the four most used web browsers are below.  For other web browsers, please use the Help function on your browser for details on how to do this.   For information on how to restrict or block ‘cookies’ on your mobile phone, you will need to refer to your handset manual.

Guide to Disabling ‘Cookies’ using Web Browsers

Internet Explorer 7.0+

1. Click on ‘Tools’ in the menu bar

2. Click on ‘Options’

3. Click on ‘Privacy’ Tab on top section

4. Click on the ‘Advanced” button

5. Select ‘Prompt’ for both ‘First party cookies’ and ‘Third Party Cookies’

6. Click OK and Close the screen.

Firefox 3.0+

1. Click on ‘Tools’ in the menu bar

2. Click on ‘Options…’

3. Click on ‘Privacy’ Tab in the top section

4. From the drop down box select ‘Use custom setting for history’

5. Un -tick the box that says ‘Accept Cookies From sites’

6. Click OK and Close the screen.


1. Go to the Safari menu.

2. Click on the Preferences.

3. Click the ‘Security’ tab.

4. Under ‘Accept Cookies’, set it to accept, reject, or selectively accept cookies.

Google Chrome 8.0+

1. Click to ‘Tools Menu’

2. Click on ‘Options’

3. Click on ‘Under the Bonnet’

4. Click on ‘Cookie Setting’ button and tick ‘Block all third-party cookies without exception’

5. Close the screen.

To view our full privacy policy click here.